A potential customer – who is looking for exactly what you offer – just found your business for the very first time by visiting your website. They are impressed by your message, and moved to take action, but …
Something is missing. They just have a few questions. They call your company phone, but it’s after hours.
They send an email, and then
… they start shopping around and reviewing your competition! Sale … lost.
If you have no way to capture the short attention span of today’s ad-saturated consumer, your customer support efforts are falling short. You are wasting ad dollars by not making every possible effort to convert prospects – potentially interested visitors to your website – into paying clients.
If your customer support efforts are falling short, it is entirely possible your future profitability will hinge on the correction of this one pivotal issue. The easiest way to rapidly improve … [Click here to keep reading "Live Chat Support Saves Money"]
Let’s face it: nearly every business these days has a website. And regardless of what types of content, multimedia, and fancy designs your website includes … in most cases the on-site interaction is completely lifeless. Everything is a machine. The website visitor is totally inert, like watching a TV commercial.
If you want to bring real, live, human service back into your online business, Live Chat Support is your only choice. Live Chat Support is among the most underrated tools for boosting online profits and customer loyalty. The idea of a customer being able to engage an active conversation with an attendant at your online “store” is nothing new. In fact, in the brick-and-mortar world … you’ll almost never make a purchase without the important element of an Attendant, Salesperson, Receptionist, or Concierge.
What Is Live Chat Support?
Live Chat Support is an instant message capability directly on your website, with a Live … [Click here to keep reading "The Story Behind “Done for You” Live Chat Support Services …"]