A potential customer – who is looking for exactly what you offer – just found your business for the very first time by visiting your website. They are impressed by your message, and moved to take action, but …
Something is missing. They just have a few questions. They call your company phone, but it’s after hours.
They send an email, and then
… they start shopping around and reviewing your competition! Sale … lost.
If you have no way to capture the short attention span of today’s ad-saturated consumer, your customer support efforts are falling short. You are wasting ad dollars by not making every possible effort to convert prospects – potentially interested visitors to your website – into paying clients.
If your customer support efforts are falling short, it is entirely possible your future profitability will hinge on the correction of this one pivotal issue. The easiest way to rapidly improve … [Click here to keep reading "Live Chat Support Saves Money"]
As you are probably aware, Live Chat Support consists of an instant messenger, embedded on your website, through which customers & potential customers can instantly receive support from a Live Chat Operator. Live Chat Support requires no additional software for your website visitors. They can simply click a button, and a Live Chat window will pop out.
Through Live Chat, customers (and potential customers) can interact with a real human operator directly, through your website, with no lag whatsoever (it’s instant). To make it work, all you need is the properly installed Live Chat Software & an effectively trained Live Chat Operator.
Unfortunately for smaller businesses, the costs of maintaining a Live Chat Team can be prohibitive. Most Live Chat Software requires a tech expert to install & set-up, and may also include hefty starting fees.
And it gets worse: a Live Chat Operator is not a simple 9 to 5 position. Since customers can … [Click here to keep reading "The Biggest Problem With Live Chat Support"]