Visit the Sales Chat Main Page

The Biggest Problem With Live Chat Support

As you are probably aware, Live Chat Support consists of an instant messenger, embedded on your website, through which customers & potential customers can instantly receive support from a Live Chat Operator. Live Chat Support requires no additional software for your website visitors. They can simply click a button, and a Live Chat window will pop out.

Through Live Chat, customers (and potential customers) can interact with a real human operator directly, through your website, with no lag whatsoever (it’s instant). To make it work, all you need is the properly installed Live Chat Software & an effectively trained Live Chat Operator.

Unfortunately for smaller businesses, the costs of maintaining a Live Chat Team can be prohibitive. Most Live Chat Software requires a tech expert to install & set-up, and may also include hefty starting fees.

And it gets worse: a Live Chat Operator is not a simple 9 to 5 position. Since customers can … [Click here to keep reading "The Biggest Problem With Live Chat Support"]